FAQs

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Frequently Asked Questions

Here are some of our most frequently asked questions. If we were unable to answer your question, you can get in touch through our online form below.

Based on your business and what you require we choose from our range of existing templates that best fits your business and needs. You will be able to customise many things including images, text and colours. You can also remove sections if you don’t wish to include them within your website.

Yes! We cutomise our existing templates to meet the needs of your business using copy and images that you provide.

The monthly fee covers website hosting, monthly backups and core website & security updates.

Hackers can occasionally find vulnerabilities within website plugins, which can then grant them access to websites. It is vital to keep your website updated and our dedicated support team are on hand should any technical issues arise, giving you piece of mind that your website is always running and performing at it’s best.

No – There will be no contract with us. You pay monthly and can cancel anytime. We do however ask that if you decide to cancel you will need to let us know 14 days before your next payment is due so that it can be processed.

Once you sign up and we go through the necessary steps to proceed we will then ask for your debit or credit card details. Automatic payments will then be taken each month until you wish to cancel. 

If you already have a domain name you wish to use we can easily transfer you new website onto that domain. If you don’t have one we can help advise you on how to find one suitable for your business.

Once we’ve agreed your design brief and have all the content ready to it takes between 5-7 days before your website is live.

Absolutely not – what we quote is what you pay!

We are firm believers that no one knows your business, product, service and market better than you, which is why we encourage you to write as much of it as possible. However, if you are struggling our content writers can assist providing you give us a basic understanding of your business. This however comes at an additional fee or alternatively there are copywriting services available online.

Please note if website copy is not ready before you submit your order this may add additional time to the website completion date.

To put it bluntly… No!

Despite what some people may promise you, no one can guarantee your website to be top of search results. Many things dictate this from competition in your area, keyword difficulty, the age of your website, how well it is optimised just to name a few.

What we can guarantee though is that your website is optimised for the product and services you are offering. We can help put in place the correct foundations and legitimate methods that search engines look for when ranking websites. Our work ensures all ingredients come together to maximise your chance of being indexed on search engines.

Once your website is in place our pay monthly SEO plan can be a great way to continue to build the SEO for your website over the coming months. This can include building pages to target new keywords, link building, as well as many other things that will help to increase your organic presence on search engines.

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