How to Create a Google My Business Listing – Good Ostrich

Ostrich character in an apron with a name tag, holding a smartphone displaying Google Business Profile, surrounded by icons representing local business visibility, including a map, stars, and an "OPEN" sign, illustrating the importance of Google My Business for local businesses.

Setting up a Google My Business listing is one of the most important steps for any local business in Surrey, London, Redhill or Reigate. When someone searches on Google Search for:

  • “Plumber Redhill”
  • “Electrician Reigate”
  • “Solicitor Surrey”

…Google often shows a map with local business profiles before standard website results. If your business is not listed properly, you are missing visibility.

This guide explains, step by step, how to create a Google My Business listing and how to set it up correctly so it supports your Local SEO and wider marketing strategy.

What Is Google My Business?

Google My Business is now called Google Business Profile. It is a free tool that allows you to list your business on Google Search and Google Maps.

Your Google Business Profile displays:

  • Business name
  • Address
  • Phone number
  • Opening hours
  • Reviews
  • Photos
  • Services

It is often the first thing potential customers see before they visit your website. If you want to add your business to Google and appear in local search results, this is where you start.

Step 1: Create or Sign In to a Google Business Account

To create a Google My Business listing, you need a Google account.

Creating a New Google Business Account

If you do not already have one:

  1. Go to business.google.com
  2. Click “Manage now”
  3. Sign in with your existing email address or create a new Google business account
  4. Use a business email address where possible

This account allows you to manage your Google Business Profile, respond to reviews and update information.

Step 2: Add Your Business to Google

After signing in, you will see the option to add business to Google.

Enter your business name exactly as it appears in the real world.

Claiming an Existing Listing

Sometimes your business may already appear on Google.

In this case, you will need to claim the listing rather than create a new Google listing.

This ensures you manage the correct profile and avoid duplicates. Duplicate listings can confuse customers and harm local search visibility.

Step 3: Choose the Correct Business Category

Your primary category is important. It tells the search engine what your business does. For example:

  • Plumber
  • Electrician
  • Builder
  • Solicitor

Choose the most accurate category first. You can add additional categories later, but clarity matters more than volume. Relevance supports visibility.

Step 4: Add Your Location or Service Area

Google will ask whether customers visit your location or whether you serve customers at their address.

Physical Location

If you have a shop or office in Redhill or Reigate, enter your full address. This helps you appear in Google Maps results.

Service Area Business

If you travel to customers, such as a plumber or electrician, select service area and define areas such as:

  • Redhill
  • Reigate
  • Nutfield
  • Surrey
  • South London

Be realistic. Do not list the entire country if you do not serve it. Accuracy improves local search relevance.

Step 5: Add Contact Information

Enter:

  • Phone number
  • Website URL
  • Email address (if applicable)

Your website should ideally be a structured WordPress website that supports Local SEO and good user experience.

Google Business Profile and your website must align. Inconsistent contact details reduce credibility.

Step 6: Verify Your Business

Google will require verification. This may happen through:

  • Postcard verification
  • Location video
  • Phone verification
  • Email verification

Verification confirms that you are authorised to manage the profile. Until verified, your listing may not appear fully in search results.

Step 7: Complete Your Google Business Profile Fully

Many businesses stop after verification. This is a mistake. A complete profile improves visibility and customer trust. You should add:

  • Business description
  • Services offered
  • Opening hours
  • Photos
  • Logo
  • Cover image

Your description should clearly explain what your business does and where you operate. For example:

“We provide plumbing services in Redhill, Reigate and across Surrey, including emergency repairs and boiler installations.”

Clarity helps both users and search engines.

Step 8: Add Services Properly

Within your Google Business Profile, you can list individual services. For example:

  • Emergency plumbing
  • Boiler repair
  • Drain unblocking
  • Electrical installations
  • Home renovation

This improves relevance for local search queries.

Each service should ideally have a corresponding page on your website. This alignment strengthens Local SEO.

Step 9: Encourage and Manage Reviews

Reviews are one of the strongest local search signals. After completing a job, ask your customer to leave a review on your Google Business Profile.

Respond to reviews professionally. Positive reviews improve:

  • Credibility
  • Click‑through rate
  • Visibility

Reputation management is part of ongoing Google Business Profile management.

Step 10: Keep Your Profile Updated

Your Google My Business listing is not a one‑time task. You should regularly:

  • Update opening hours
  • Add new photos
  • Post updates
  • Review services
  • Monitor messages

An active profile signals engagement. Consistency improves local search presence.

How Google My Business Supports Local SEO

Your Google Business Profile connects directly to your Local SEO strategy.

It influences:

  • Map pack rankings
  • Local visibility
  • Customer trust
  • Click behaviour

When your profile, website and Local SEO strategy align, your chances of appearing higher in local search improve.

Your Google Business Profile works alongside:

It is not a replacement for search engine optimisation. It is part of it.

Google My Business vs Google Ads

Google Ads allow you to run paid ads at the top of the search engine results page.

Google My Business supports organic local visibility.

Google local business ads are separate from your free listing.

Both can work together, but your Google Business Profile should always be properly configured first. Free visibility should be structured before paid advertising investment.

Common Mistakes to Avoid

When creating a Google My Business listing, avoid:

  • Using inconsistent business names
  • Adding multiple duplicate listings
  • Ignoring verification
  • Leaving service details incomplete
  • Forgetting to update opening hours
  • Not responding to reviews

Local search depends on accuracy and trust.

Why It Matters for Your Business

If you want to get your business on Google and improve visibility in Surrey and South London, your Google Business Profile is essential. When someone searches for your service in Redhill or Reigate, your listing may appear before your website. This affects:

  • First impressions
  • Enquiries
  • Call volume
  • Brand awareness

Local search is competitive. Structured setup gives you an advantage.

In Summary:

To create a Google My Business listing, you need:

  • A Google business account
  • Accurate business information
  • Clear service details
  • Verification
  • Ongoing management

It is one of the most powerful free tools available for local businesses.

When aligned with a strong WordPress website and structured Local SEO strategy, it supports long‑term visibility.

If you want help setting up or managing your Google Business Profile as part of a structured Local SEO plan, we can guide you through the process.

Contact Good Ostrich today.